PRICING

Marine Corps Bases

Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the boot camp units.

*Letters are delivered to the Battalion or Brigade mailroom by FedEx, where Army personnel distribute the letters to your Soldier’s company.

Get the Army basic training mailing address to start writing to your trainee.

Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the boot camp units.

Get the Navy boot camp mailing address to start sending letters to your recruit.

Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the basic training units.

Get the Air Force basic training mailing address to start sending letters to your trainee.

Sandboxx letters are sent via FedEx directly to the mailroom on base. The base mailroom then distributes the Letters to the boot camp units.

Get the Coast Guard boot camp mailing address to start sending letters to your recruit.

Any Sandboxx letter sent to non-basic training addresses, including Army AIT units, will be sent via USPS First Class Mail.

You can learn more about when your letter will arrive on base here.

Staying connected to your recruit in training should be effortless. Sandboxx makes supporting your recruit easier than ever before and gives you the ability to track your letter all the way to base.

Below we will cover all you need to know about Sandboxx Tracking and how long it takes for your Sandboxx letter to arrive.

Our Sandboxx fulfillment team goes to print at 4:30 PM EST every weekday, Monday through Friday.

It’s important that you submit your letter before 4:30 PM EST in order to process, print, pack and ship your letter the same day.

Once you hit “send” you’ll be able to track the status of your Letter all the way to delivery. Here are the statuses that your letter will go through.

Your letter has been queued for printing, this is what begins right when you submit your letter until our next print. Be sure to submit it before 4:30 PM EST – that’s when we go to final print!

Your letter is about to be sent. Your letter is printed on high-quality, premium Mohawk™ paper, packaged into an iconic air-mail designed envelope and will ship soon.

Your letter is on its way to your recipient. We ship your letter overnight to every training base in the U.S.

You can track the shipment of your letter by tapping on “Track” from your letters dashboard until it is delivered on base.

*On Hold

There is an “On hold” status that only occurs if the letter address has been flagged by our sorting algorithm as questionable for delivery.

Your letter has an issue preventing it from being sent. Our fulfillment team will work to correct the invalid address and get it back into the printing queue. Letters remain in this status until the address is deliverable.

Delivery Exception

This simply means that the mailroom recipient was either:

Don’t be alarmed! Our shipping vendor will re-attempt the delivery at the next possible opening.

Sandboxx letters sent Monday through Thursday before 4:30pm EST will be delivered the next day.

Letters sent Friday before 4:30pm EST will be delivered on Monday.

All letters sent Friday after 4:30pm EST (to include letters written on Saturday/Sunday) will be delivered on Tuesday.

Sandboxx ships overnight to the following bases:

Army Bases:

Marine Corps Bases:

Navy Bases:

Air Force Bases:

Coast Guard Bases:

Bases not listed above are sent via regular mail.

Mail call varies by military branch and base.

However, generally, the day you see your mail delivered is when they will receive that mail. Specifically that evening (barring any training days) at chow-time, which is around 5 PM local. This can vary, so anytime between chow-time and lights out is when they will receive mail.

You can contact our Customer Happiness team at happiness@sandboxx.us

The Dispatch: Weekly Newsletter is a weekly newsletter sent on Thursdays.

Curated by the Sandboxx editorial team from Sandboxx News, we provide unique weekly content delivered to your recruit using the same next-day delivery system as our Letters product.

Sandboxx News is our media site that contains the latest news, entertainment, and motivation from all around the force, dedicated to making a well-rounded 21st-century warfighter.

Articles are apolitical and authored by veterans, military spouses, and some active duty service members.

The On Duty newsletter features a variety of military news and educational reading geared toward a successful military career.

The Off Duty newsletter features current event topics and entertainment related to the military.

Newsletters are sent weekly on Thursdays.

Orders placed after 11:59PM EDT on Wednesday will begin the following week on Thursday.

The On Duty and Off Duty both contain content that is relevant to all branches; there are not specific newsletters for each branch of service.

Yes. Please reach out to our Customer Happiness Team via chat or by email at happiness@sandboxx.us to request the change.

The On Duty Newsletters are approximately two pages and the Off Duty Newsletters are approximately three pages. Both contain roughly the same amount of written content; the Off Duty version often contains more graphics/photos.

No. You will need to reach out to our Customer Happiness Team via chat or by email at happiness@sandboxx.us to update the mailing address for your remaining newsletters.

Yes, they will see that you were the person who sent the newsletters.

A pre-addressed envelope is included with each Newsletter; stationery is not included.

Yes, you can stop the newsletters from sending at any time. To do so, reach out to our Customer Happiness Team via chat or by email at happiness@sandboxx.us